eFax Review
eFax is one of the many online faxing services currently available, and they offer a secure, reliable and affordable way to send and receive faxes over the Internet. eFax is supported by one of the leading online communications providers, J2 Global Communications, and has a good reputation for customer care and support. The basic online faxing package from eFax will provide you with a total of 180 faxed pages (130 received and 30 sent) for $16.95 per month, and if you go over these limits you will have to pay overage fees, as with any other online faxing service. The reason why the amount of fax pages are limited with online faxing is so that the integrity of the systems is preserved for all users, and this creates a much more robust and reliable service, and in reality many businesses and individuals do not process that many faxes each month, so these limits should be more than adequate for most users.
eFax Online Faxing Features
With the standard eFax price plan you get a number of useful features that can make online faxing very quick and easy, and you also have the chance to take advantage of eFax’s 30 day free trial offer, which is a no obligation promotion that allows you to trial the standard online faxing service for 30 days to see if the features suit your business needs. Useful features with the standard plan include:
• You can choose between a wide variety of file formats when sending online faxes with eFax, and this will give you a great deal of freedom in what types of documents you can send via fax, including spreadsheets (Excel), slide shows (PowerPoint), images (PDF, Corel, etc) and also standard text documents (Word, CSV etc). eFax is compatible with both Windows and MAC, so you will be able to use the online faxing services from any web enabled computer.
• eFax allows you to process multiple incoming and outgoing faxes at one time, and also allows you to attach more than one document to single faxes. You can also send individual faxes to more than one recipient, and all you need to do is type each full fax number in the ‘To’ box and click on send/submit.
• eFax offers three individual ways in which to manage your faxes. You can go directly to the eFax website and log on from any of the web enabled computers, and you can download the eFax Messenger software to your computer and use the icon on your desktop or you can integrate your email account, so that you can send faxes from your inbox.
Customer Care
eFax offers a number of support features for customers as well as a helpful website which provides lots of information about the services and answers to common questions and queries. You can also use the ‘Live Chat’ feature to interact with a customer operator in the real time or email your query to the help desk.